Transparent shipping-delay update card

Ready-to-use prompt

Create a transparent shipping-delay update card for an Etsy shop, independent store, or WeChat shop. Include order status, original estimated date, revised estimated date, delay reason category, actions already taken, customer options, tracking link or screenshot slot, support reply hours, and a thank-you note. Make it suitable for a product page, email, and pinned social post. Do not invent carrier information, promise dates you cannot control, or expose customer privacy.